GDT Advanced Solutions

Technical Team

Enabling technology to deliver on its full potential

The Advanced Solutions technical team of engineers are experts in the delivery of the solutions and services that optimize the use of your technology. Our experts are skilled at planning and anticipating potential problems. They are knowledgeable of your network and of our tools and services. Our experts are prepared to help you with customized solutions that fit your unique needs.

Our industry leading Level 1 and Level 2 expert engineers possess the talents, abilities, and real-world experience that helps mitigate risk and avoid the consequences and costs of downtime and delays.

  • Monitoring and managing client networks using network management software (NMS)
  • Configuring and troubleshooting for quality of service (QoS)
  • Configuring network address translation (NAT) and access control lists (ACLs)
  • Developing upgrade plans through verification of the compatibility matrix
  • Coordinating with Telco for implementation and troubleshooting
  • Coordinating with Cisco TAC on the resolution of IOS and other software issues

The GDT Advanced Solutions team of highly-certified NOC engineers hold the highest certifications and customer service ratings.

  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Voice Professional (CCVP)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified IP Communication Express Specialist
  • Cisco Certified Unity Support Specialist
  • ITIL V3 Foundation Certification

Our engineers facilitate the best use of services via a newly expanded 3,200 square-foot state-of-the art network operations center (NOC) in the GDT Dallas Customer Support Center. Our technical team monitors the adoption of your solutions, shows the consumption of your technology, and extends the lifespan of your investment.

Some services are e-bonded with Cisco Technical assistance Center (TAC) and are backed by the highest level of Cisco Smart.

Advance your IT with Advanced Solutions

Contact us today to connect with one of our managed service solution specialists


Advanced Solutions is a Managed Service Provider offering enterprise-class IT management and optimization solutions from a state-of-art network operations center in Dallas, TX.

Advanced Solutions empowers businesses, providing the knowledge and skills necessary to achieve optimum use of technology toward the achievement of goals.

Advanced Solutions is a wholly-owned subsidiary of GDT, an award-winning technology integrator and Cisco Gold Partner.

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GDT Advanced Solutions

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The GDT, GDT Advanced Solutions, and CORE names and logos are trademarks, or trademarks Reg. U.S. Pat. & TM Off., of General Datatech, LP and/or its affiliates in the U.S. and other countries. Third-party trademarks mentioned or reflected herein are the property of their respective owners. Additionally, the use of the word “partner” does not imply a legal partnership relationship between GDT and any other company.